Transantiago: before and after

Here we go again! This time I'm going to comment about the transport system which caused one headache or two to somebody...well, the most people here in Santiago of Chile, I guess. I'm refering to Transantiago >.<
First of all, what about the previous system? I can remember the old yellow buses that make us happy in the past (relatively happy, of course). Drivers sometimes decided to have fun by running fast and racing each other, a little dangerous for the people who were on the bus :S Also they stopped wherever they wanted, sometimes didn't get along with the passengers, specially with students...And how to forget the popular stickers, the old tickets from different routes (I remember that because I collected them, and I still have them!), people hanging on the bus door, trash on the floor and artistic quotes on the back of the seats...
But certain day our lives radically changed...a new modern system replaced all the happiness we had (hehe maybe I'm exaggerating a little bit). They replaced old buses with new and sofisticated ones, the caterpillar buses (They look more like big accordions with wheels for me, but it's just my humble opinion). Some of old buses were painted, making us to believe we wouldn't notice it...new routes and bus stops were established, the ultimate GPS system ever installed and so on...
The first months after the system was launched, chaos ruled the Chilean capital...people didn't know where to go, trying to descifrate a complicated route map...the bus speed was decreased and buses were often delayed , causing impacience and dispair over the crowd... (ok ok, I'm exaggerating again, but it's MY blog after all, don't criticize me) xD
But not all is a nightmare, there are good things to say about Transantiago. Street bus racing is over, so people travel more safely. Payment system was improved, indeed, because you don't have to pay with coins: you pay with a BIP card now instead, which you can load with money, pretty handy I think. Drivers respect bus stops, and they have a better treat with people.
You can change from one bus to another in the same trip, and you don't have to pay extra for it.
However, this system has a terrible failure: some shameless people get on the bus through the back doors and they don't pay their ticket!
Personally I don't feel affected too much with this system or the previous one, but I think they launched it too early, and they didn't think about the impact and consecuences that it would have...Maybe they could have launched Transantiago in a few years later, enough time to correct some actual faults of the system. Anyway, if you look people you'll see they are able to adapt themselves to whatever they confront (it's just the human/animal nature)
But those accordion-like buses...What a bad design they have! Stupid big engine obstructing the way, I hate you!!